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Home > IT Service Desk > SOFTWARE - Excel not responding
SOFTWARE - Excel not responding
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If Microsoft Excel is not responding, you can try several troubleshooting steps to resolve the issue:

1. Restart Excel

  • Close Excel completely from the Task Manager:
    1. Press Ctrl + Shift + Esc.
    2. Find Excel.exe in the list.
    3. Click End Task and relaunch Excel.

 

2. Safe Mode

  • Open Excel in Safe Mode to rule out add-in issues:
    1. Press Windows + R, type excel /safe, and press Enter.

 

  • If Excel works in Safe Mode, disable add-ins:
    1. Uncheck all add-ins, click OK, and restart Excel
    2. Under Manage, select COM Add-ins, and click Go.
    3. Go to File > Options > Add-ins.

 

 

If troubleshooting is not working.

 

You can try to Restart computer

 

If this will not work and have any other concerns, contact Helpdesk at [email protected]

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